Privacy Policy
Effective Date: 12/10/2024
At Pure Heart Giving, we respect and protect the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and how we keep it secure.
- Information We Collect
We collect the following information when you use our app:
- Personal Information: Name, email address, and payment details when creating an account or making a donation.
- Usage Data: Information on how you interact with the app, including pages visited, links clicked, and features used.
- Device Information: Device type, operating system, and unique identifiers.
- How We Use Your Information
We use your information to:
- Process and manage your donations.
- Maintain and manage your account.
- Provide customer support.
- Improve the app’s performance and user experience.
- Send updates and notifications about your donations, subscriptions, and the app.
- How We Protect Your Information
We use industry-standard security measures, including encryption and secure servers, to protect your personal data. We regularly review and update our security protocols to ensure your information is safe.
- Sharing Your Information
We do not sell, rent, or share your personal information with third parties except for the following:
- Service Providers: We may share your information with trusted partners who assist us in operating the app (e.g., payment processors).
- Legal Compliance: If required by law or to protect the safety of users, we may disclose your information to government authorities.
- Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to data processing where applicable.
- Cookies
Our app may use cookies to enhance user experience, such as storing user preferences and tracking how the app is used. You can control cookie settings through your device.
- Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
- Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of any significant changes through email or via the app.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@pureheartgiving.co.uk
- Website: https://pureheartgiving.co.uk